Privacy Policy

Introduction

EV Bharat Academy ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, courses, and services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information to serve you better:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Secure Payment Info

Account Information

• Login Credentials
• Course Enrollments
• Learning Progress
• Certificates Earned

Technical Information

• IP Address
• Browser & Device Type
• Operating System
• Analytics Data

How We Use Your Information

We use the information collected from you for the following essential purposes:

Create, manage, and secure your learner account
Process transactions and safe enrollments securely
Deliver training courses and operational support
Track learning, progress levels, and issue certificates
Improve performance and provide user-friendly features
Prevent security hazards, fraud, and legal violations

Payment Processing

All payments are processed securely through Razorpay, a PCI-DSS compliant secure payment gateway.

Important Security Note: EV Bharat Academy does not view or store your complete credit/debit card details, UPI PIN, or bank credentials. For transactions, necessary parameters are handled securely via Razorpay under their strict privacy guidelines.

Cookies and Analytics

We may use cookies and similar technologies to improve website usability, maintain sessions, and understand user interaction to provide customized experiences. You can control cookies through browser settings, but disabling them may limit some platform functionalities.

Data Sharing

We do not sell, rent, or trade your personal information. We only share operational information with trusted third-party providers (like Razorpay for payment processing, secure hosting and database services, analytics, and only when legally required by authorized government organizations).

Data Security

We incorporate industry-standard physical and technical safeguard systems to protect your data. However, as no digital transfer or storage system is 100% secure, absolute security cannot be guaranteed.

Your Rights

As a user, you have complete rights to review, update, correct, or request deletion of your personal account credentials and profile records. To exercise these rights, please email us directly.

Children's Privacy

Our platform and training materials are built for learners aged 13 and above. We do not knowingly collect or manage personal information from children under 13.

Changes to This Policy

We may update our Privacy Policy periodically. Any revised versions will be posted directly on this page with the modified "Last Updated" date.

Contact Information

Academy Queries

EV Bharat Academy

support@evbharatacademy.com

Address: GF, KH No 432 Min, Vill Rangpuri, Near Westend Green Farms, New Delhi, Delhi – 110037, India

Phone: +916006798545

Grievance Desk

Jawaad Khan